Stick it. Tag it. Scan it. Beam it. The evolution of your digital digits and the death of the paper business card.

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The familiar custom of introducing yourself, shaking hands and exchanging business cards is becoming an antiquated practice. As people ramp up their tech game and attempt to diminish their eco footprint, many are relying on digital exchange, like QR codes, SMS, and barcodes.

QR codes were ubiquitous at SXSW. Patrons had a QR code on their badge that others could scan to get a quick download of their details. The best part? No stack of paper business cards to keep track of. Once people get home from the festival, they can export all that data from their phone and have a running list of everyone they met. Some of you may be thinking that QR codes are cool, but it still requires you to have a hard copy of a QR code available. You are correct. However, the beauty of the QR code as opposed to a business card is the one-to-many factor. For every person, you need a business card. But with your one QR code, an infinite number of people can scan your code and walk away with your digits. Robert Scobel actually wore a QR code on his t-shirt at SXSW that linked to his twitter account.

Standard barcodes are still holding their own among the 2-D QR codes of the world. Since barcode technology has been around forever, people are just learning to use it in new ways. I recently came across a great company that is using barcodes as ways of collecting and cataloging virtual information. Stickybits is a company that introduces, “a fun and social way to attach digital content to real world objects.” The difference between the Stickybits barcode and the QR code is that the information attached to the QR code is finite. You can push to one URL. The Stickybits barcode can have all kinds of digital information tagged to it. Think of it as a digital time capsule. You could leave a Stickybit on a park bench and attach your Twitter profile. Someone else could sit down, scan it, see your profile, and add their Facebook link. The trail could continue until you have a whole group of people who are sharing information from one barcode on a park bench. I like to see it as a tangible means of reaching into another person’s digital world. You are no longer someone that I randomly discovered on Twitter, but you are someone that jogs in the same park that I do. It’s a real world connection with a digital extension.

For those of you who are of the 100% paper-free lifestyle, you might like using a SMS service to beam your credentials. One of the companies focusing on this service is Contxts. I agree with their philosophy that, “Business cards are so 2007.” How it works is simple. You create a profile with all of your info, and you choose a username. So you would simply text “kristeng” to 50500, and you would receive my credentials back in a text message. Super simple way to exchange info instantly and without wasting paper.

Whether you want to scan it, beam it, tag it, or stick it – you have many options for swapping digital digits. So, let the data dance begin.

@kristengreen

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What do Red Cross, Harvard and Tasti D-Lite have in common?

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What do Red Cross, Harvard, and Tasti D-Lite have in common? They have all learned how to use existing social media and digital platforms to work overtime for their causes and brands. Let’s take a little walk through three highly effective and brilliant uses of this digital thinking.

Case Study No. 1: Red Cross
As the world watches the heart-breaking images of the devastating earthquake, our hearts are saddened. We want to provide help in whatever way that we can, but we live here. They are there. What role can we play? This is where Red Cross stepped in to provide a way. Everyone knows that Red Cross plays a huge role in responding to disasters around the world. They also accept donations that fund these very causes. Their mission didn’t change but their call-to-action did. Many people would never take the time to seek out a way to give to Red Cross, but our tech-savvy society had phones in hand when they heard of the Haiti disaster. Many of us, including myself, learned of the disaster on my phone. So, the idea of using that device as a quick and easy means of collecting money was perfect. With a simple text message, you can donate $10 to the Red Cross’ relief efforts in Haiti. The buzz about the 90999 SMS code spread like wildfire across Twitter and Facebook. Within 3 days they had raised over $3 million dollars in donations through text messaging alone. That is phenomenal! That is money that may have never been seen if this system wasn’t in place. It is such a simple technology, but it found a great use in this tragedy. Tony Aiello of mGive, the company that is handling the donations for Red Cross, said it best, “Today is a huge day for mobile giving. We are experiencing a tipping point.”

Case Study No. 2: Harvard
Remember the first day that you walked onto your college campus as a freshman? Can’t you feel your heart pounding as you try to discreetly glance at your campus map that is secretly tucked away inside of your shiny new binder? Well, Harvard is attempting to take the fear out of freshman life and encourage upper class-men to become more involved and active on campus. Enter Foursquare. For all of you Mayors out there, you already know that Foursquare is a game that lets you & your friends discover new things in the city, and you earn points and unlock badges when you discover something new. You can think of it as a location-based scavenger hunt with the goal being to connect with new places and ultimately new people. So, Harvard has partnered with Foursquare to create a game and badge specific to their locations. I think this is a great use of a previously existing social platform. Instead of reinventing the wheel, Harvard has harnessed the power of a very popular tool to encourage campus activity and help save fearful freshman.

Case Study No. 3: Tasti D-Lite

If you peek inside your wallet, do you find a stack of unused loyalty reward cards? Or do you have a myriad of grocery store fobs that adorn your key ring? Even though the rewards of using loyalty cards can be beneficial to our bottom line, many people simply forget to use them. But would you reconsider if your incentives were increased? Tasti D-Lite has taken a new approach to customer loyalty by combining digital platforms that their patrons already use. If you connect your Tasti D-Lite loyalty card, known as the TreatCard, to your Twitter and/or Foursquare account, you can earn additional points for spreading your Tasti D-Lite love. When you swipe your card, you will earn points for an automated tweet that will go out, and when you check in on Foursquare more points will be added to your account. Again, it’s such a simple idea that will most definitely have an effect on their patrons. Tasti D-Lite may be one of the first to attach loyalty rewards to social media engagement, but they won’t be last. Others will soon see the benefits and follow suit.

Brands are always looking for ways to further their cause, engage their consumers, and increase their awareness. Red Cross, Harvard, and Tasti D-Lite, although drastically different in their missions, have all found a shared success harnessing the power of existing digital addictions. These case studies are great examples of how to implement easy and highly successful programs for your brand. So, what digital power will your brand harness?

Sources:
NY Times Blog
Mashable: Harvard
Mashable: Tasti D-Lite

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The masses are mingling. Is your brand at the party?

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image by chrisjohnbeckett

2010 is upon us, and many of us are surveying the triumphs and failures of the last decade in an attempt to make this one better than the last. Many top ten lists have surfaced for the latest and greatest predictions of the coming year and decade, and I have been especially drawn to the “10 Crucial Consumer Trends for 2010″ that was published by trendwatching.com. One of particular interest to me is the idea of Mass Mingling. As trendwatching.com puts it, “Ironically the same technology that was once seen to be—and condemned for—turning entire generations into homebound gaming zombies and avatars, is now deployed to get people out of their homes.” As more people are utilizing location based social services, such as Foursquare, Loopt, and Google Latitude, more people of similar interests are gravitating together for common causes and fun. The digital walls have fallen.  We are now entering what I believe to be a world that has a digital layer that lives on the real streets, rather than a computer world full of 3-D avatars. People no longer desire to hide behind the anonymity of their computer screen, but they are seeking to connect and share in real-time and in real-life with those who they have discovered via the interwebs.  So, what does this mass of mingling mean for your brand? I view it as the golden opportunity for 2010.

In decades gone by brands had to hunt down their target and attempt to assimilate a mix of media that would hopefully hit a large percentage of those eyeballs. In today’s world, people are clustering themselves willfully. The upside for brands? Go find your group and follow them. I mean this both figuratively and literally. If you keep a constant finger on the pulse of your brand’s society, you can become a part of that culture. You can learn how to add value to conversation,  provide reward for brand enthusiasm, and make yourself a lovemark to those who your brand values most. Hear about a flash mob that is going to assemble? Make sure that you are there to be a part of the action. Learn of a tweet-up or tumblr meetup that has the attention of your brand’s target?  Be there! Make your face a common presence among your in-crowd. Now, you don’t want to be a salesman at the party. You want to be the cool kid who is laid back that other people seek out. If you wear your brand well, then you won’t have to shout from the rooftops. Also, if this is truly your right target, they will welcome your presence and not shun you from the fun.

How is your brand going to mingle in 2010? Step outside of your comfort zone and get out there! No one ever made new friends by staying home on Saturday nights.

Source: www.trendwatching.com. One of the world’s leading trend firms, trendwatching.com sends out its free, monthly Trend Briefings to more than 160,000 subscribers worldwide.

Image by chrisjohnbeckett

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The Demise of the Glossy

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We all know that with each day that passes digital media is pushing print further over the cliff of no return. You hear of magazines closing or going 100% digital on a daily basis, and even those of us who are digitally-devoted find it heart breaking to see some of our favorites glossies fall by the wayside.

Many of the big names are taking the hit hard. Conde Nast’s ad count is reportedly down by 8,359 pages. However, others are taking a step towards the future by merging the idea of print and online through augmented reality. The December issue of In Style magazine will be using augmented reality for their Taylor Swift cover (via Fashionista). There will also be interactive ads throughout the entire issue. According to publisher Connie Anne Phillips , “This is our most buzzed about issue [of the year] on a consumer level, and with this click-to-buy feature, it’s all about ROI and taking consumers to the point of purchase.”

So, is this a glimpse into the future of magazines? Will other pubs follow suit and find a means to their own revival? I’m excited to get the issue in hand to explore a truly interactive and tangible experience.

What are your thoughts? Could this be print’s lifeline?

Proof That Social Media is Killing Print Magazines
Infographic by CartridgeSAVE.co.uk

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Bing makes a game-changing move… then Google levels the playing field

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a game changer

This morning the Twitterverse gasped at the news that Bing was in negotiations with Twitter to make status updates part of search results (see the beta). What?! The ability to see relevant, real-time updates on topics? That’s a game changer. As people started to speculate that Bing finally had one up on Google, the big G announced that they too are in talks to add Twitter updates to their search results. The Google blog gave a great example of what the Twitterverse will bring to the search world:

“That way, the next time you search for something that can be aided by a real-time observation, say, snow conditions at your favorite ski resort, you’ll find tweets from other users who are there and sharing the latest and greatest information.”

Although Bing beat them to the punch, it will be interesting to see which search engine is able to implement and launch this integration the quickest. In addition to integrating Twitter updates, Bing is also adding Facebook status updates into the mix, possibly causing a more complex integration.

So, the digital world is waiting with bated breath to see how much these relationships will bring to Twitter’s wallet, and Tweeps around the world are waiting for their 5 seconds of search fame.

@kristengreen

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Bing Debuts Visual Search

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bing Visual Search

Today, Bing introduced their Visual Search feature. After taking it for a quick test drive, I have to say that I am on board! It is in beta and the current categories consist of Entertainment, Famous People, Reference, Shopping, and Sports. Microsoft based the Visual Search tool on the idea that people can sort through a large assortment of images faster than they can sort through text. Being a highly visual person, I love the idea and interface. It is clean, simple, and useful. The only drawback that I currently see is that individuals have to have Silverlight on their machine in order to interact with Visual Search.  However, this is a simple download that is worth the payoff to use this tool. I think that this add-on to Bing definitely makes it a stronger competitor to Google. I am anxious to see how it tests in beta and to see if the categories extend further. For now though, I am excited to search, sort, and explore visually.

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Where does your target land on the Social Ladder?

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Social Technographics LadderForrester Research just released their third annual Social Technographics Profile. It is an on-going piece of the initial book entitled, “Groundswell,” which analyzes consumer involvement in social media. As a social media enthusiast, I was very interested to see how the ladder broke out social media interaction segments. Forrester’s Social Technographics Ladder contains six categories: Creators, Critics, Collectors, Joiners, Spectators, and Inactives.  As the Advertising industry continually migrates to the digital model that is part and parcel to social media, we strive to know where people are flocking. As brands need to have a relational engagement structure with their consumers in this space, we as an industry need to know WHY people are choosing particular social media and HOW they are using it. Simply knowing WHERE they are flocking to is only one piece of the picture. Once the shiny new tool has worn a little old and the crowd moves on, we would only be chasing the crowd. But stepping back and looking at the WHY and HOW, we can always be one step ahead.

I think there are a few actions that we can take to stay ahead of the flock…

1. Spend time in your targets’ digital social scene. Partake in the conversation. If there is only one way speak and no dialogue, this is one clue right away that this audience is not comprised of Creators or Critics. Also, get to know the language, the humor, the hot topics, and the issues they consider important.

2. Be an early adopter of all social media tools. The more you know, the more knowledge you can impart on behalf of your Clients and their brands. Even if a particular tool rises fast and falls even faster, you have the benefit of seeing the advantages/disadvantages that contributed to the short digital life span.

3. Remember that your target is made up of people, not statistics. It is easy to look at insightful data and want to base 100% of your decisions on that. However, you have to remember that there is a heartbeat behind every number and a face behind every tweet, blog post, and comment. Use that human element to find the emotional value of social media in your consumers’ mind.

So stay ahead of the flock and let insight, not the crowd, lead you.

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